In this edition get Norfolk SENDIASS updates, find out where you can find us out and about at library drop-ins and outreach, updates and frequently asked questions from our team of advisors, family support article, details on upcoming events and information, Norfolk SEND Youth Forum update and book recommendations.
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Norfolk SENDIASS updates
We’re delighted to share some positive updates from the SENDIAS team this month.
We’re excited to welcome Frances, our new SENDIAS Advisor, who has already thrown herself into her training with great enthusiasm. As part of this, you may start to see Frances at our library drop‑ins and outreach sessions, where she’ll be learning alongside the team and beginning to meet families and professionals.
Congratulations are in order for Emma, one of our Engagement and Advice Team, as she has now successfully completed her training. Emma is currently out and about independently, meeting with families, children and young people, as well as professionals, across our outreach sessions and library drop‑ins. This marks an important milestone, and we’re delighted that Emma is now able to offer support directly within the community.
We know that family life can be busy and that plans sometimes change. If you find that you no longer need a scheduled appointment, we’d really appreciate it if you could let us know as soon as possible. At the moment, we have a high demand for our service and there are wait times for appointments. We’ve had several occasions where appointments have been missed or cancelled at the last minute, which means we’re not able to offer that time to another family who may be waiting for support. Wherever you can, please try to give at least 24 hours’ notice if you need to cancel or rearrange. This small step helps us reuse appointments and make sure support is available to as many families as possible. We completely understand that unexpected things do happen, and we’re grateful for your help and understanding in working with us to support everyone who needs our service.
We’d also like to remind you that the SEND Reform consultation is currently open and provides an important opportunity for parent/carers and professionals to have their voices heard about the future of SEND support. The consultation closes on 18 May, and we strongly encourage you to take part and share your views. SEND reform: putting children and young people first - Department for Education - Citizen Space
We’re also continuing to gather testimonials from parents, carers, young people and professionals. These voices are incredibly powerful in showing the real-world difference SENDIASS makes. They help us demonstrate to decision makers - locally and nationally - the impact of our support, the gaps that still exist, and the value of investing in accessible SEND information, advice and guidance. If you’d like to share feedback, please email us at norfolksendiass@norfolk.gov.uk or add it to our pinboard here Feedback and parent/carer pinboard | Norfolk SENDIASS
Thank you, as always, for your continued engagement and support.
Niamh Keane, SENDIASS Manager
Advisor updates
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Family support (early help)
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Library drop-in and outreach
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Engagement and Advice updates
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Book recommendations
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SEND Youth Voice Day
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Flourish Awards 2026
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Early needs and support mapping project
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Making Sense of SEND event
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Norfolk SEND Youth Forum update
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