You can read our policies below
This Privacy statement explains how we use information about you and how we protect your privacy.
Information on our confidentiality policy and what this means within our service.
Information on impartiality and what that means within our service.
This document outlines what as a service user you can expect from us.
Our policy when booking a helpline appointment
How to make a complaint.
Respectful and safe environment policy
This explains how Norfolk SENDIASS is committed to providing a safe, respectful, and supportive environment for children, young people, parents/carers, staff members, and partner agencies.