Telephone Helpline -

You can access a wide range of information from our website Information zone, Frequently Asked Questions, Information booklets or ask our website Chat box.  Find out more about how we can help.

 

Please be aware we do not offer support with;

  • Welfare and benefits
  • Housing
  • Employment
  • Blue badge
  • Family law

Booking an Appointment

If you would like to speak with an advisor you can book an appointment using the button below.  You will be directed to select a date and time for a call back.  

When you book an appointment, we ask for basic contact information. A SENDIASS Adviser will gather further details during your appointment to understand your circumstances and provide appropriate information, advice and support. Any personal information collected will be handled in accordance with our Privacy Notice.

Please ensure your contact details are entered correctly on the form so we can successfully arrange and fulfil your appointment. If the details are incorrect, we won’t be able to proceed with the appointment and you will need to rebook.

If you have a formal legal deadline that falls before our next available appointment, please book the next available appointment online and then contact us on 01603 704070.

Please note: we cannot guarantee that an earlier appointment will be available within your required timeframe.

 

Earlier Appointments

We are unable to offer a waitlist for earlier callbacks or appointments.

However, you are encouraged to regularly check for cancellations. You can do this using the “Amend” button in your booking confirmation email, which will show any newly available earlier appointment slots.

Multiple children - If you are looking to book an appointment to discuss multiple children you can contact us on 01603 704070.

BOOK NOW 

 

 

 

 

Imogen talks about the role of a Helpline Advisor and the telephone helpline