A SEND Appeal Resolution Meeting (SARM) is a new service being introduced by the SEND Tribunal to help families and local authorities try to resolve some SEND appeals without needing a full tribunal hearing. 

It is a confidential discussion led by an independent trained mediator who does not take sides, make decisions, or provide legal advice. 

Which appeals can take part? 

The pilot currently applies to appeals about: 

  • Refusal to carry out an Education, Health and Care (EHC) Needs Assessment. 

  • Refusal to issue an Education, Health and Care Plan (EHCP). 

How does it work? 

After an appeal has been lodged and the local authority has submitted its response, families may be offered a SARM appointment. 

The meeting is usually held by telephone, with the mediator speaking to each party separately to: 

  • Clarify the issues in dispute. 

  • Help both sides understand each other's position. 

  • Explore whether an agreement can be reached. 

  • Identify any areas of agreement, even if the whole appeal cannot be resolved. 

What are the benefits for families? 

SARM can offer: 

  • An additional opportunity to discuss concerns before a hearing. 

  • Earlier discussions about the support a child or young person may need. 

  • Reduced stress and uncertainty during the appeal process. 

  • The possibility of resolving the appeal more quickly. 

What if an agreement is reached? 

If both parties agree on a way forward, the outcome can be formalised through a tribunal-approved consent order, meaning a full hearing may no longer be needed. 

What if no agreement is reached? 

Nothing is lost by taking part. If agreement cannot be reached, the appeal will continue through the tribunal process as normal and proceed to hearing. 

Does SARM replace mediation or a tribunal hearing? 

No. SARM is an additional opportunity to resolve disagreements. It does not replace: 

  • Pre-appeal SEND mediation. 

  • The SEND Tribunal. 

  • Other resolution processes such as Judicial Alternative Dispute Resolution (JADR). 

Key Message 

SARM is designed to help families and local authorities have constructive discussions early in the appeal process. While participation is voluntary and does not affect the outcome of the appeal, it may provide an opportunity to resolve issues more quickly and secure support for children and young people sooner.