• What you can expect from us

    … as video calls and the use of translators. There is no limit to the number appointments a child, young person or parent/carer can have. - Library drop in’s across Norfolk for parent/carers to seek information, advice and support from our Engagement and Advice Team. - Professionals can contact us …

  • Confidentiality Policy

    … of other people. - Booked appointments are over the telephone where they cannot be overheard or observed. Where this is not possible such as at a library drop-in session we will make the parent/carer aware. The parent/carer’s, young person’s and the child’s right to contact …

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