You can read our policies below


Confidentiality Policy 

Information on our confidentiality policy and what this means within our service.


Impartiality Policy

 Information on impartiality and what that means within our service.


What you can expect from us

This document outlines what as a service user you can expect from us.


Complaints policy

How to make a complaint.


Booking policy

Our policy when booking a helpline appointment 


Disclaimer and privacy statement

This Privacy Notice explains how we use information about you and how we protect your privacy.